At Churchnet, we believe the first step to successfully deliver any service is; understanding our customer’s needs... offering the cheapest phone rates for an irrelevant service that will not be utilised doesn’t make sense.

Regarding telecommunications, one thing that has become evident to us during the time ChurchNet Group has been servicing the Christian community; the plans and offers that are being spruiked in the market don’t seem to align with the actual needs of the community. This translates as bigger voice and data services bills. Today more than ever before our customers need more relevant, more cost-effective communications solutions.

ChurchNet is in the unique position where we have the ability to bring together the requirements of the many under a single agreement, and deliver the benefits to the individual.

To begin, eliminate waste. Rather than squeezing the Telco companies for better rates, the first point of focus should be the superfluous charges that exist on everyone’s bill. We have demonstrated that it’s possible to reduce or eliminate these charges from your bill...

Second, renegotiate the relevant charges. We’re confident that by understanding your bill, and applying that information, we can organise an offer that targets the areas where you are actually spending money... this translates into not only a service that is cheap, but also one that is relevant.

Finally, adapt with change. Obviously you can’t expect to maintain an advantage if you don’t adapt to take advantage of pricing changes in the market or to take advantage of new technologies. The Churchnet process means we will continually monitor the market for these kinds of changes and review new technologies to increase the value of our offering.